City of Turlock Utilities

Welcome to our online payments website! The following services are available:

Pay My Bill or Sign up for Account

Enhanced ZIP Code Validation for Online Payments 

To strengthen security and protect your account, our online payment system is being updated with enhanced zip code validation. This improvement helps reduce fraud and ensures that your payment information is accurate and secure. 

For AutoPay Customers 

If you’re enrolled in AutoPay, please take a moment to review your stored payment method. To avoid any interruption in scheduled payments, ensure that the billing zip code saved with your card is current and correct. 

Start Service Form

If you are a tenant please provide a copy of the rental agreement and a valid government issued id. For new owners, please provide closing escrow paperwork and a valid government issue ID. A deposit may be required depending on services provided. A letter of credit from another utility agency may waive the deposit requirement.

Please complete this document and attach a copy of the account holder's valid ID. For faster processing, please send in both required items through email, finance@turlock.ca.us

Stop Service Form

Please complete this document and attach a copy of the account holder's valid ID. For faster processing, please send in both required items through email, finance@turlock.ca.us

Mailing Address Form

Please complete this document and either mail, fax, or email it back to us with a copy of account holder's ID.

Senior Discount Form

A Senior Citizen Discount is available for garbage services only. The applicant must be at least 65 years or older, the primary account holder, and a resident at the service location of a single family residential building containing one dwelling unit on one lot with the residential 96 gallon garbage bundle. To apply, bring a government issued ID to the City of Turlock Finance Division at 156 S. Broadway.