Welcome to our online payments website!
The following services are available:
Changes in Phone Payment Policy
Beginning November 1, 2018 you will call our toll free number 833-326-7017 to make your utility payment by using your debit or credit card. Please note the Utility Department will no longer accept payments over the phone, you must use the toll free number. To pay your utility bill by telephone, you will pay a convenience fee of $1.25.
If you call city hall at 205-668-3500, you should press option 2 to pay by phone. You will need your account number and street address to make your payment; you will pay a convenience fee of $1.25.
Call 811 Before You Dig
What is 811?
811 is the phone number you call before digging to protect yourself and others from unintentionally hitting underground utility lines.
There are millions of miles of buried utilities beneath the surface of the earth that are vital to everyday living like water, electricity and natural gas.
811 is the federally designated call before you dig number that helps homeowners and professionals avoid damaging these vital utilities. When you make the free call to 811 a few days before you dig, you'll help prevent unintended consequences such as injury to you or your family, damage to your property, utility service outages to the entire neighborhood and potential fines and repair costs.