Welcome to our NEW online payments website!

ATTENTION PHONE SCAM: There have been multiple calls of individuals pretending to be City Employees. 
If you receive a phone call from the City of Willard, and are unsure of the individual calling, please DO NOT give them any information over the phone.
If you have received a phone call that you feel may be malicious please call us at (417) 742-3033 and we will verify if this is correct.  

To Register you will need:

New account number format:  00-000000-00 and last payment amount.

(FYI:  The software company has assessed a $1.25 processing fee for online payments) 

Utility Billing

  • -The Utility bill is due by the 10th of each month with a 10% penalty added after that date.
  • -For information on the last day to pay, payment arrangements, or cut-off please contact City Hall.
  • -Payment is NOT considered received until it has posted to your utility account on the next business day.
  • -The confirmation email is a receipt of payment, not proof it has posted to your utilities account.
  • -If your account is in danger of disconnection, please contact City Hall before making payment online.
  • -If your account has been disconnected for non-payment you may NOT pay online for reconnection.  Please contact the office for reconnection of service.
  • -The City of Willard does NOT accept American Express.
  • Office Hours:
  • 8:00 A.M. - 5:00 P.M.
  • Monday - Friday
  • If you have any questions please call us at 417-742-3033.