Welcome to City of Willard Online Payments website!

If you receive a phone call from the City of Willard, and are unsure of the individual calling, please DO NOT give them any information over the phone.
If you have received a phone call that you feel may be malicious please call City Hall to verify.  

To Register you will need:

New account number format:  00-000000-00 and your last payment amount.

Utility Billing

  • Utility bills are due by the 10th of each month with a 10% penalty added after that date.
  • For information on the last day to pay, payment arrangements, or cut-off please contact City Hall.
  • Payment is NOT considered received until it has posted to your utility account.
  • The confirmation email is a receipt of payment, not proof it has posted to your utilities account.
  • If your account is in danger of disconnection, please contact City Hall before making a payment online.
  • If your account has been disconnected for non-payment you may NOT pay online for reconnection.  Please contact the office for reconnection of service.
  • Other payment options are avaliable by calling City Hall

  • Office Hours:
  • 8:00 A.M. - 5:00 P.M.
  • Monday - Friday
  • If you have any questions please call us at 417-742-3033.

ATTENTION:  There is a $1.25 online transaction fee, plus a 3% convenience fee for each online payment