Welcome to our NEW online payments website!
ATTENTION PHONE SCAM: There have been multiple calls of individuals pretending to be City Employees.
If you receive a phone call from the City of Willard, and are unsure of the individual calling, please DO NOT give them any information over the phone.
If you have received a phone call that you feel may be malicious please call us at (417) 742-3033 and we will verify if this is correct.
To Register you will need:
New account number format: 00-000000-00 and last payment amount.
(FYI: The software company has assessed a $1.25 processing fee for online payments)
- -The Utility bill is due by the 10th of each month with a 10% penalty added after that date.
- -For information on the last day to pay, payment arrangements, or cut-off please contact City Hall.
- -Payment is NOT considered received until it has posted to your utility account on the next business day.
- -The confirmation email is a receipt of payment, not proof it has posted to your utilities account.
- -If your account is in danger of disconnection, please contact City Hall before making payment online.
- -If your account has been disconnected for non-payment you may NOT pay online for reconnection. Please contact the office for reconnection of service.
- -The City of Willard does NOT accept American Express.
- Office Hours:
- 8:00 A.M. - 5:00 P.M.
- Monday - Friday
- If you have any questions please call us at 417-742-3033.