Welcome to our online payments website!

The following services are available:


When contacting us by email, please be sure to include your service address to ensure a proper response.

If you are needing to disconnect services, please make sure to fill out a disconnection application.  You can find the form on the City of Waxahachie's website under usefulforms.  Click on link below.


Please note that the E-Check payment option is now an available method of payment to our customers.

If your services are disconnected due to non-payment, please note that we will not accept an E-check payment. If you pay this way, you will have to wait until it's cleared from our bank to be restored. We suggest that you give us a call at 469-309-4170 to make your payment if you are disconnected. Same policy applies if you are paying for a returned check.