Welcome to our online payments website!

The following services are available:


When contacting us by email, please be sure to include your service address to ensure a proper response.

If you are needing to disconnect services, please make sure to fill out a disconnection application.  You can find the form on the City of Waxahachie's website under usefulforms.  Click on link below.


Please note that the E-Check payment option is not an available method of payment to our customers at this time. The system will allow you to add and enter your checking account information however; you will not be able to make payments using the E-Check option. Currently our municipal online payment system will only allow one-time payments using a credit or debit card. Please do not hesitate to contact us with any questions.