Welcome to our Sewer Utility website! 
Important Information
Rate Increase Information

You may have a sewer bill balance due, but not received your most recent statement! We have had an increase in customers contacting us letting us know they have not received a recent statement. We are working with the Post Office to remedy this isolated incident. If you have questions, or need your account number, please call our office at 660-262-4549 during business hours and we will be happy to help!

NEW EMAIL NOTIFICATIONS FOR BILL PROCESS
Did you get an email notification for your latest bill? This a new feature and does not change any options for your account including auto-pay settings. The notification does include a link to pay your bill now (if you want/not required) and takes you the the web portal. Customers can still continue using their preferred payment method to include in person, mailing a payment, using our drop box, web portal or toll free number. At the bottom of the email, you do have the option to Opt-Out if you do not want to receive future emails.

IF YOU HAVE BEEN DISCONNECTED FOR NON-PAYMENT:
Payment of the full balance, including the $28.50 reconnect fee, is required to be reconnected. After you pay the full balance, YOU MUST contact our office at 660-262-4549 to have water service restored.

Payment change information
Due to changes in the Payment Card Industry Standards (PCI Compliance) mandated by the merchant service industry that processes credit card transactions, the City of Warrensburg will no longer be accepting Credit Card payments by phone directly to the office. To comply with the standards, customers may call a toll-free number offered by our web provider that will allow them to retrieve information on their account at no additional charge. The option to make a payment with a credit/debit card is available with a $1.25 transaction fee charged directly to the customer payment method.
The automated system will require the customer to enter their account number followed by the street numbers of the service address to inquire about the account or make a payment.
To make the option more accessible to the customer they will have the option to call the city phone number and choose an option to transfer to the automated toll-free number.
The option to speak to a representative will be available if the resident does not have their account information. The customer will not be able to make a payment with our office but can be transferred to the toll-free number from the same call to make a payment.

Billing & On-line bill view available (must have on-line account access).
e-Billing LINK UNDER COMMUNICATIONS ON ACCOUNT PAGE
Questions? Give us a call 660-262-4549.

Payment Options for On-line Auto Pay and Future Pay (click for link)

Sign up for e-Billing (from account page)
PAPERLESS BILLING: In lieu of paper bills sent via U.S. mail, customers may elect to receive electronic bills through a valid email account. Valid email account status is the responsibility of the account holder. Accounts with invalid email accounts returned undeliverable will be subject to delinquent payment charges if the bill is not paid by the delinquent date of the individual account. Penalty charges will not be adjusted if the error is due to customer email account error.

Office Hours 102 S Holden Street - Monday through Friday from 8:00 am to 5:00 pm
To pay by phone with Visa, MasterCard or Discover call toll free 24/7
888-308-9679 ($1.25 transaction fee applies)

• Account Management/Bill Pay

On-line/Phone payments are charged a $1.25 transaction fee directly to the customer card account
No addtional fee for account management (without payment)
FOR NEW ACCOUNTS LAST PAYMENT AMOUNT ENTER 0 (do not enter $ symbol)
   

• Auto-Pay Setup Information (set up through City bank draft only)

• Please contact us immediately for changes to banking information
  Including closed or compromised account
• Auto-pay does not follow account
  Customer must submit new form for any new account
• Please don't forget if you plan to use auto-pay
  Pay current balance due
  Set-up may take two billing cycles to complete
• Documents must accompany completed form
  Pay from checking; voided check
  Note: Auto pay will not be set up without document

Bank Draft Auto Pay Form

Request for Adjustment Form

24 Hour Payment Flyer