It might take several minutes to receive the verification code. Please check your spam folder if you don’t find it in your inbox.

While WCID No. 17 does not assess credit card fees, many payment processors do. A processing fee may be applied to all credit card transactions by our 3rd party payment processor. Please see full details at the time of payment submission.

Once you have signed on to the new portal at https://www.municipalonlinepayments.com/traviscowcidtx click on “Utility Billing”. Click “Manage Accounts” in the upper left corner. Click “Add account” (in the middle of the page)

Customers are able to set preference for paper statements or e-bills on the new portal. Under Contract Preferences on the top left side of the page once logged in.

We recently upgraded to a new billing software system in which new account numbers were assigned by the software provider. In order to schedule autopay, the user must register their account in the new system. You may do so by visiting https://www.wcid17.org/billing/new-customer-service-portal/ or calling 833-795-7142. Please have your new account number and last payment amount, both of which can be found on your latest statement.