The following services are available:
To pay Building Project or Business license fees, you will need to complete registration to use this site. Once registration is complete, you will enter your project number and/or business license number to make payment.
If you need assistance with building project or business license payment, please call (626) 355-7135.
To pay or access your utility bill online for the first time, you will need the following pieces of information, which may be obtained from your billing statement:
- Last payment made
- Account Number
If you need additional assistance please call our billing department at 626-355-7135 ext 304. Once set up you may log in here: ONLINE BILLING
Please note that payments will be posted to your account the following business day.
Please DO NOT use the Sierra Madre online program if you need:
- * to reconnect after service has been disconnected. You must contact the Utility Billing Office at (626) 355-7135 to restore service.
- * your payment posted the same day. Payments will be posted the following business day, your payment may not make it in time to avoid penalties and/or shut-off.