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Let's find your account
Please include all dashes. For example 101-0101-01. New Accounts - if no payment has been made, enter 0.00 as the last payment amount. For new residential accounts, if an install fee has been credited to your account you may need to enter 50.00 as the last payment amount (30.00 for transferred service). Existing Accounts - Enter the last payment amount minus any convenience fee paid.
Announcement

Please Note:  The Maximum credit card payment is $1,000. If service has been terminated for non-payment, you must contact the Customer & Utility Services Department at 903-892-7237 to restore service. Starting July 1, 2021, a convenience fee of $1.25 per transaction will be charged for making payments online (Credit Card Drafts will include the $1.25 fee).

Office Hours: Monday - Friday 7:45am to 5pm.

Online Service Requests require a minimum of three (3) business days for processing.
Contact us
903-892-7237