Attention: Due to the current public health crisis, we have waived the transaction fee to make online payments easier and affordable. We want to keep our citizens safe and healthy during this critical time.
Please Note: All online payments incur a $1.25 convenience fee. The Maximum credit card payment is $1,000. If service has been terminated for non-payment, you must contact the Customer & Utility Services Department at 903-892-7237 to restore service.
Office Hours: Monday - Friday 7:45am to 5pm.
Online Service Requests require a minimum of three (3) business days for processing.