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General information
530-275-7400
UTILITY BILLING
530-275-7400
Available services
AFTER HOURS ASSISTANCE/ EMERGENCY

ARE YOU 62 yrs +,  or can prove disability?... Apply for reduced Utility Rates via Shasta Lakes Lifeline Application. Visit our HomePage and look up Lifeline Application 2023. 

Call 530-275-7400 if needing to report an after hours inquiry, outage or water leak. Our Call Service will route the call to the designated City member for further assistance.

*Please note the City does NOT monitor the customer service email featured on this page during non-business hours. 

AFTER HOURS ASSISTANCE/ EMERGENCY

ARE YOU 62 yrs +,  or can prove disability?... Apply for reduced Utility Rates via Shasta Lakes Lifeline Application. Visit our HomePage and look up Lifeline Application 2023. 

Call 530-275-7400 if needing to report an after hours inquiry, outage or water leak. Our Call Service will route the call to the designated City member for further assistance.

*Please note the City does NOT monitor the customer service email featured on this page during non-business hours.