City Hub Customer Portal
Welcome to the City Hub Customer Portal!
The following services are available:
The City of Seguin is pleased to offer customers this online service that can be managed on a cell phone, computer or tablet. View and pay your bill, monitor your consumption, set up alerts & more!
Once your account has been created, you can view and track your detailed water usage to help identify unusual spikes in water usage associated with potential leaks.
The usage data provided in the portal comes from the City's AMI system and this data can be viewed in monthly, weekly, daily and hourly increments.
The online dashboard will help you gain a better insight on how and when you use utilities, offer you the ability to conserve utilities and lower your bills!
* DISCLAIMER: In an effort to provide quality service to our citizens, it is possible that routine system and meter upgrades made by the City of Seguin could cause temporary loss of communications to your utilities meter. This will not impact your billing, but may impact the bar-graph data that appears on the consumption portal. For concerns or questions about your consumption data, please call the Utility Billing Department at 830-401-2460.
Click here to create online account
Have questions? We have answers to your FAQs!
Pay traffic fines and citations to Municipal Court by clicking the link below:
Welcome to our online payments website.
** IMPORTANT MESSAGE **
Residents and businesses in the Seguin city limits will begin seeing an increase on their monthly utility bill beginning January 1, 2023 when a new stormwater utility rate goes into effect.
The Seguin City Council approved an ordinance in January 2022 to create a Stormwater Utility with a rate of $3 per month per ERU (Equivalent Residential Unit). This fee is similar to other utility fees for electricity, water, sewer, and garbage.
All property owners in the Seguin city limits, both residential and commercial, will pay the monthly rate. State agencies, public or private institutions of higher education are exempt from the fee.
Visit https://bit.ly/seguinstormwater for more information.