Utility Billing

Attention:  Due to a change in our login process, if you registered prior to April 4th, 2024, you will need to click Sign In and then click Create an Account and register again.

New Users: Learn about adding accounts and signing up for auto pay.

For support: Email waterdept@sanfordnc.net and include your name, address, and phone number.  

If you have been assessed a late fee and/or your service has been disconnected, you must call Customer Service at 919-775-8215 and provide them with your confirmation number to restore water service.

Office hours are Monday through Friday from 8 a.m. to 5 p.m.  

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