New Utility Billing Rates: New water, sewer and trash rates go into effect October 1st, 2023 and will appear on the statement you receive in November. Information about our rates can be found online: https://www.cityofsachse.com/193/Utility-Rates 

Utility Payment Dropbox: Our Utility Payment Dropbox has moved! New location is: Across from Sachse City Hall. The old dropbox location and box will not be used effective October 1st, 2023.

Past Due Balances: Please note that past due account balances are due immediately and the due date showing on a bill with a past due balance is for the current amount only. Please contact Utility Billing regarding past due balances as delinquent accounts are subject to discontinued service.

Bulk Collection: October bulk collection occurs the week of October 9th for yellow zone customers. The week of October 23rd is for blue zone customers. The zone map can be viewed online https://www.cityofsachse.com/192/Trash-Services.

Water Restrictions & Reduce Your Use: April 1st through October 31st limits watering to 2 days per week. Your allowed days of the week are contingent on address. Visit www.cityofsachse.com/331/Water-Conservation-Restrictions to view your allowed days.

Hourly Usage Available: MyWaterAdvisor.com provides online access to Your World of Water™ and valuable information on constant flow or increased usage in a routine pattern.

Repaired a Leak?: Submit the Repair Adjustment request form online. https://www.cityofsachse.com/596/Repair-Adjustment-Request