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Announcements

Holiday Closure: City offices will be closed Monday, May 27th in observance of the Memorial Day holiday. Trash and recycle services will not run on Memorial Day. Services will be delayed by one day all week. 

Sewer Averaging: New sewer rate applied to your bill. Evaluation of an adjustment to the sewer average rate must be received by the end of May 2024. Adjustments to the calculated sewer rate can only occur in the event the consumer is granted a water leak adjustment during the winter averaging months. 

Past Due Balances: Please note that past due account balances are due immediately and the due date showing on a bill with a past due balance is for the current amount only. Please contact Utility Billing regarding past due balances as delinquent accounts are subject to discontinued service.

Bulk Collection: May bulk collection occurs the week of May 13th for yellow zone customers. The week of May 27th is for blue zone customers. The zone map can be viewed online https://www.cityofsachse.com/192/Trash-Services.

Water Restrictions: April 1st through October 31st limits watering to 2 days per week. Your allowed days of the week are contingent on address. Visit www.cityofsachse.com/331/Water-Conservation-Restrictions to view your allowed days.

Hourly Usage Available: MyWaterAdvisor2.com provides online access to Your World of Water™ and valuable information on constant flow or increased usage in a routine pattern.

Repaired a Leak?: Submit the Repair Adjustment request form online. https://www.cityofsachse.com/596/Repair-Adjustment-Request

Contact us
469-429-4763