While maintaining your utility services, the City of Roanoke is allowing additional time to pay your bill. Therefore, your charges will continue to accumulate. If you are able to pay your bill on time, or even a portion of your bill, we recommend you do so. This will prevent a large balance due when normal collection operations resume. If you have any questions regarding your utility account, contact us at 817-491-2411.
In accordance with Public Utility Commission, we will temporarily be waiving late fees.