Welcome to our online payments website!

The following services are available:


If paying your water bill online for the first time, enter the last payment amount from your water bill.

If paying your water bill for a new account for the first time, enter 0.00 where it asks for last payment amount.


ALL electronic payments (this DOES NOT include ACH bank draft) made to the City of Olean for water and sewer services will be charged an additional $1.00. This fee is a direct cost that is associated with the transaction processing fee that is generated by the company that manages and maintains our online and electronic bill payment system. This processing fee may be avoided if paying by mail (City of Olean 101 E. State St. P.O. Box 668 Olean, NY 14760) or by paying in person in the city clerks’ office located in the Municipal Building. There is also a “City business only” mailbox located on Times Square where bills can be dropped off at your convenience.

Please accept our apologies for any inconvenience this may cause. 

Click here to sign up for ACH bank drafts

The City has an RV dump station located at the WWTP 174 S. 19th St for the public to use for a $10 fee (water is provided). Available times are Mon-Fri 7am-2:00pm and Sat & Sun 7am-1pm.