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Please include all dashes. For example: 01-0101-01 If the account was registered under a different email then in order to register your account under your email the previous email must be deleted by our department.
Announcement

Office hours are
8:15 am to 5:00 pm,
Monday through Friday,
except City holidays.

Effective August 4th, 2023: all credit card payments are subject to a 3.5% convenience fee.

No new service, disconnect or any other misc. requests such as extensions/arrangements are considered via this payment system. All requests for any service orders have to be requested via phone and all new services have to be requested in person with a lease, social security card, valid I.D., and water utility deposit.  If you are the property owner; the information will be verified via the Appraisal District online system.

Contact us
361-592-5281