Utility Billing FAQs - Village of Indiantown

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Utility Billing FAQs

When is the cutoff day for water service?

The cutoff day for non-payment for year 2025 is as followed:

August 4th
September 8th
October 6th
November 4th
Decemeber 9th

If disconnected for non-payment, a $60 reconnection fee is required.

What happens if I miss a payment?

Late payments will result in a $35 late fee and possible service disconnection. Three (3) or more delinquencies within a 12 month period will result in an additional deposit.

Why is my bill higher than usual?

A higher bill may be due to increased water usage, leaks, or changes in service rates. Please check for leaks or contact us for usage review to provide a consumption report.

Who do I contact with questions about my bill?

Please contact our customer service utility clerks at 772-597-2121 or email us at utilitybilling@indiantownfl.gov.

When are water bills due?

Bills are due on the 20th of each month; failure to pay by the due date will result in a late fee.

What if my due date falls on a weekend?

If your due date falls on a weekend, we will honor your payment as an on time payment as long as:

1. Your payment has been submitted online or placed in drop box no later than 8AM following business day.

For Example: If a payment is due Saturday or Sunday, payment should be in drop box no later than 8AM Monday. If Monday is a Holiday, payment must be in drop box no later than 8AM Tuesday.

What if I have not received emails or invoices by mail?

Check with the utility billing office to make sure the information we have on your account record is correct.