Welcome to the Town of Hillsborough Water and Sewer Billing and Collections online payments website.

This site will be operational March 1, 2019. You can use this secure site to view your utility bill online or to set up automatic payments from your debit or credit card. Use the Utility Billing link to the right to get started. To confirm your registration, you will need your new account number and your last payment amount. Both are available on your bill, starting with the bill dated March 1, 2019.

Required actions to ensure payments are made in the town's new billing system:

The town resumed in-house billing on Feb. 26, 2019. If you used the following payment methods before Feb. 26, you must take the actions below to ensure your water and sewer bills can be paid.

  • Recurring Credit or Debit Card — Enroll in this new billing system. For confirmation that your automated payment is in effect, look for “Paid by draft” on the bottom coupon of your bill dated April 1, 2019. Automated payments will have the option to be charged on the 10th or 25th day of each month.
  • Bank Originated Bill Pay — Change information in your bank’s bill pay feature by logging in to your bank’s online bill pay service; entering a new payee for Town of Hillsborough using the following “remit to” address: Town of Hillsborough, PO Box 429, Hillsborough, NC 27278; and entering your new account or customer number in the format shown on your bill (starting with the bill dated March 1).
  • Bank Draft — Complete and return to the town an automated debit service form along with a voided check or letter from your bank listing your bank account and routing numbers. The form is available through a link to the right. It also can be obtained from your bill dated March 1 or thereafter, from the Town Hall Annex at 105. E. Corbin St., or from the Water and Sewer Billing and Collections page of the town’s website. Pay by other methods until your bill states it is paid by draft. Processing takes at least one billing cycle.