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The City of Golden uses a third-party vendor for payment processing. A $1.25 fee applies to online and phone (IVR) payments. In addition, a 3.5% merchant processing fee (minimum $2.50) applies to all credit or debit card payments, including in-person transactions. These fees go directly to the payment service provider, not to the City. There is no fee for paying online by e-check. To avoid fees, use the e-check option.
Payments can also be made anytime through our 24/7 automated phone system at 833-304-3196.
For more information or other payment options, please visit:
www.cityofgolden.gov/water-service
Office Hours: Monday–Friday, 8:00 a.m.–5:00 p.m.
To sign up for paperless billing, go to Contact Preferences.
The City of Golden uses a third-party vendor for payment processing. A $1.25 fee applies to online and phone (IVR) payments. In addition, a 3.5% merchant processing fee (minimum $2.50) applies to all credit or debit card payments, including in-person transactions. These fees go directly to the payment service provider, not to the City. There is no fee for paying online by e-check. To avoid fees, use the e-check option.
Payments can also be made anytime through our 24/7 automated phone system at 833-304-3196.
For more information or other payment options, please visit:
www.cityofgolden.gov/water-service
Office Hours: Monday–Friday, 8:00 a.m.–5:00 p.m.
To sign up for paperless billing, go to Contact Preferences.