Welcome to the City of Elkhart's online customer portal.

Click here to pay your utility bill!

Payment Processing

Your online payment will show as "Pending" until the payment is processed. All payments made after 7:00 p.m. will be processed the next business day.

Other Methods of Payment

In addition to our online payment option above, payments may be made through the following:

  • In person or mailed to the Public Utilities Office at 1201 S. Nappanee St.
  • Quick Pay Kiosks
  • Automatic withdrawal (return form to Utility Office)
  • Over the phone by dialing 1-833-250-4483

Utility Rates

Download a listing of utility rates for the City of Elkhart.

Policy Guides

Download a copy of our water and wastewater policies.