Utility Billing

Facing Water Disconnection? If your water service has been disconnected or is subject to disconnection, please contact our office at (636) 441-1244 during normal business hours (8-4:30 Mon-Fri) to verify receipt of your payment and/or reconnection of service.

Credit Card Processing Fees Have Increased Dramatically. In an effort to be fair to all customers, effective 4-1-24 Duckett Creek will pass all credit card processing costs to the 30% of customers who use this service. Our in-house processing fee will increase from $1.25 to a 2% charge with a minimum of $1.80 plus Online Web Payments and Telephone Voice Prompted payments will be charged an additional $1 or $1.25 for those services. You can still sign up for free autopay with convenient ACH payments from your bank account. Click here to access the form and sign up. Thank you for your understanding.