cityofmarysvilleoh-train
Welcome to our online payments website!
Customers have two options for paying their utility bills online. For both options, customers will need to know their account number and customer number.
Allows users to make their utility payments without signing up for an account.
1. Please click on the Sign In/ Register button in the top right hand corner of your browser, then click "SIgn Up" again to set up your account.
2. After you sign up for your new account, you will be asked to verify your email address. Please login to your email to verify that you requested access to the City of Marysville Utility Portal powered by Tyler Technologies. After signing in you may need to click the "Utility Billing" link under available services to access your account.
3. Click "Add an account". You will want to have a copy of your bill handy because you will be required to enter your account number and your customer number located on your utility bill.
4. You will then be directed to the online utility payments landing page where you can add additional accounts to your customer profile if you like. Using the menu bar on the left select "Manage Accounts" and the "Add Account" to add multiple accounts to your customer profile.
If your water services have been disconnected, please contact our office during regular business hours or email us at utilities@marysvilleohio.org to be reconnected.
In addition to the payment of delinquent charges, a $25.00 reconnection fee is due before being reconnected.