Welcome to the City of Albany's new online payment system!
The following services are available: Utility Billing
NEW USERS: To register for the first time, you will need a copy of your current utility bill.
To access our new system:
- Click the Sign In / Register button above.
- Click the Register link at the bottom of the next page.
- Enter your information and click the Register button to continue. Make sure your email address and phone number are accurate. You will need access to your email account to activate.
- The system will ask you to enter your account number (located in the upper right-hand corner of your bill) and the amount of your last payment (look for "Previous Balance Payment" on your bill) to verify your identity.
No additional fees will be charged for online bill pay. Multiple accounts may be linked to one login.
If you have difficulty signing up, please contact City Hall at 660-726-3935 or stop in during business hours.