Customers may create a Customer Portal to view current and previous utility bills, monitor water consumption, set account notifications, manage multiple accounts, and establish online automatic payments. To create a Customer Portal, you will need to know both your Account Number and your Customer ID. Generally, the account number is located on the right-hand side of the dash and the customer ID is located on the left-hand side of the dash and consists of six (6) digits. In the following example, 123456-7890, 7890 is the Account Number and 123456 is the Customer ID. These numbers may be found on a previous bill, or for additional assistance, contact the Board of Public Utilities’ Customer Service at 307-637-6460, Monday-Friday, 9:00 AM – 4:00 PM.
Customers who create a Customer Portal are not required to make payments directly through their Portal. Many customers create a Customer Portal to view their water bill, or to set account notifications. Aside from paying in-person or over the phone, customers may select from several different payment options.
For additional assistance, contact the Board of Public Utilities Customer Service at 307-637-6460, Monday-Friday, 9:00 AM – 4:00 PM.