If you are trying to make an online payment for a deliquent account on the last day of the month and receive a communication error, please e-mail us to make us aware of your failed attempt by utilizing the "contact us" link on this page. Please be sure to include the account you were trying to pay.
If you are making an online payment for a deliquent account on the first workday of the month, you will need to call City Hall at 432-523-4820 and provide them with your confirmation number in order to get your water turned back on. Office Hours are Monday through Friday from 8am to 5pm.